Loyalty and retention
Loyalty program software members can actually see working
Points at your rate filling a visible bar, checkpoints that pay out as wallet credit, levels for the regulars · and win-back campaigns aimed with the data it all generates.
Points at a rate you set
Every rupee spent earns points automatically, at a spend-per-point you choose. The cost of the program is a dial in your hands, not a template's guess.
Checkpoints, not a black hole
Points fill a visible bar toward the next checkpoint · so the reward always feels reachable, and members can see exactly how close they are on their own phones.
Rewards land as wallet credit
A reached checkpoint converts to wallet balance on the append-only ledger · money that buys the next session at your café and nowhere else.
Levels and XP for the long game
Beyond points, members climb levels · a status ladder that costs you nothing and gives regulars a second reason to keep the streak alive.
Win-backs on WhatsApp
Group members by behaviour and message the lapsed regulars from your own number · the loyalty data pointed at the people it exists for.
All of it visible to the member
Points, bar, level and history live in the member portal on their own phone · a loyalty program members can see is one they actually play.
Loyalty fails when nobody can see it
Most café loyalty schemes die in a drawer · points tracked somewhere, redeemable somehow, forgotten by everyone. The mechanics here are built to stay visible: the member's own portal shows the points, the filling bar and the exact distance to the next checkpoint, and the reward arrives as wallet credit they will spend on their next visit. The loop is closed by design · earn here, see it here, spend it here.
You set the economics
A loyalty program is a discount with better timing, and the discount rate should be yours to choose. The spend-per-point, the checkpoints and the signup bonus are all settings · so the program costs what you decided it should, and every conversion lands on the same whole-paise ledger as every other rupee in the building.
The data is the retention tool
Points tell you who your regulars are; the roster tells you when one goes quiet. Behaviour segments turn that into a list, and WhatsApp campaigns from your own number turn the list into visits · you pick the recipients and press send, with the loyalty history making sure the message goes to people who actually miss you.
Frequently asked questions
How does the loyalty program work?expand_more
Members earn points automatically on every rupee spent, at a rate you set. Points fill a visible bar toward checkpoints, and a reached checkpoint converts to wallet credit on the member's account · which pays for future sessions at your café.
Can members see their own points?expand_more
Yes. The member portal on their own phone shows points, the progress bar to the next checkpoint, their level and their history · visibility is what keeps a program alive.
What are levels and XP for?expand_more
A status ladder beside the points: regulars climb levels the more they play, which costs the café nothing and gives streak-keepers something to protect.
How do I bring back members who stopped coming?expand_more
Group members by behaviour · lapsed regulars, quiet big-spenders · and send a WhatsApp win-back from your own number. You choose the audience and send the message; the software keeps the list honest.
What does it cost?expand_more
Plans start at ₹299 a month, and every plan begins with a 14-day free trial, no card. When the trial ends you either pay to carry on or stop · nothing renews by itself, because we hold no card. Current plans and prices are on the pricing page.