For lounges built on regulars
Gaming lounge management software that remembers your members
Membership plans, prepaid wallets on an append-only ledger, loyalty points, events your members register for themselves, and a portal they can open on their own phone.
Membership plans
Plans that run for the period bought and renew only when the member asks. Status, renewal date and history sit on the member's profile.
Prepaid wallets
Members top up at the counter and spend on anything you sell. Balances are an append-only ledger in whole paise, so the books always reconcile.
Loyalty that earns itself
Points accrue on gaming and membership spend, and a reward is a short hop away rather than a distant promise nobody chases.
A portal on their own phone
Members see their wallet, their history, the game library and what is on this week, without asking anyone at the counter.
Events and tournaments
Post an event once, members register from their own portal, and entry fees, seats and the prize pool are tracked in one place.
Win back the quiet ones
Segment the members who used to come often and have gone silent, then message them on WhatsApp from your own number.
A lounge lives on its regulars
A walk-in venue survives on footfall. A lounge survives on the forty people who come every week and treat the place as theirs. That changes what the software has to do. It is less about processing a queue quickly and more about knowing who is in front of you: what they play, what they have on their wallet, how close they are to a reward, and how long it has been since they last walked in. All of that sits on one profile rather than in somebody's head.
Prepaid money is a relationship, so treat it carefully
A wallet balance is money a member has already handed you for a service they have not yet received. That deserves a ledger rather than a number in a field. In RESPAWNA every top-up, spend and reversal is an append-only record in whole paise, so a balance can be explained rather than merely asserted. Void an invoice and the reversal appears as its own entry. The member sees the same history on their phone that you see at the counter, which is usually the end of the conversation.
The members you lost without noticing
Most lounges can name their top ten regulars and almost none can name the thirty people who came a few times last quarter and quietly stopped. Those are the cheapest customers you will ever win back, because they have already been through the door and already know what you sell. RESPAWNA groups them for you · lapsed members, former regulars, people who came once and never returned, wallets with money still sitting on them · and lets you send each group a message from your own WhatsApp number.
Frequently asked questions
Does RESPAWNA handle memberships?expand_more
Yes. You can run membership plans that last for the period bought and renew only when the member asks. Each member has a profile with their plan, wallet, loyalty points and visit history.
How do prepaid wallets work?expand_more
Members top up at the counter and can spend the balance on anything you sell. Every top-up and spend is an append-only ledger entry in whole paise, so balances reconcile and a refund appears as a reversal rather than an edit.
Can members see their own account?expand_more
Yes. There is a member portal where they can see their wallet balance, session history, loyalty points, the game library and upcoming events on their own phone.
Can I run tournaments?expand_more
Yes. Post an event with an entry fee, seat count and prize pool, and members register themselves from the portal.
How do win-back campaigns work?expand_more
Members are grouped by behaviour, such as lapsed, former regulars, or those who came once and never returned. You pick a group and a message and send it from your own WhatsApp number, so there is no Business API to apply for and no per-message fee.
What does it cost?expand_more
You start with a 30-day free trial and no card. Current plans and prices are on the pricing page.
Faster floors. Cleaner revenue. One screen.
Start free for 30 days · no card, set up in minutes.